Jobs

Mission

Chariot, formerly known as Drive a Senior Central Texas enriches lives and communities by providing transportation and socialization to non-driving seniors, helping them to age in place. The majority of our rides are provided by our team of volunteer drivers who utilize their personal vehicles to transport clients to medical appointments, activities and personal errands. We also offer group rides in our vans/bus to grocery stores, senior activity centers, exercise classes and other activities utilizing paid drivers.

To Apply

Please submit a letter of interest, a resume describing your interest and qualifications for the position and a list of three references via e-mail to: jobs@chariot.org
Please specify for which position you are applying.

Equal Employment Opportunity Policy

Chariot is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. 

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Current job openings with Chariot

Development Manager (full or part time)

The Chariot Development Manager manages our fund development efforts in order to raise funds to support our annual budget and to ensure our sustainability as an organization. The Development Manager works closely with the Executive Director, the Board of Directors and the Development Committee to secure and oversee our contributed income. They oversee Chariot’s grants program, individual and corporate solicitations, special events and donor management in Sales Force. The Development Manager is a member of the staff leadership team.

The Development Manager position will report to the Executive Director or respective role

Responsibilities

  • Fund Development Oversight Responsibilities –
      1. Develop an annual fundraising plan
      2. Work with the ED and Finance Manager to develop an annual and 3-year budget
      3. Report regularly to the Board of Directors on all development activities
  • Grant Managment Responsibilities –
      1. Explore, solicit, write and submit foundation and government grants
      2. Cultivate and manage relationships with private foundation, civic and government grantors; serve as the primary contact; routinely pursue new relationships
  • Corporate, Individual and Organizational Donor Responsibilities –
      1. Manage annual corporate solicitations; develop corporate relationships, plan and execute asks, manage annual corporate gift goals
      2. Plan for and manage individual giving campaigns; work to increase awareness and donations.
      3. Cultivate and manage relationships with Faith and Civic groups to create opportunities for donor and volunteer involvement
  • Special Events Management –
      1. Oversee development of special events. Plan and execute annual events for donors and volunteers such as annual luncheons, auctions and other virtual or in-person events designed to raise funds or friends or recognize financial or personal contributions
  • Other Responsibilities –
    1. Attend community meetings and gatherings as needed to maintain the visibility of Chariot in the community and to get information on fundraising opportunities
    2. Work with the Staff Leadership team to provide direction for the organization

 

Skills & Qualifications

  • Professional and effective communication skills
  • Proficiency with Office software, Google platform and Salesforce or other donor platforms
  • Ability to work independently and manage time effectively
  • Knowledge of fundraising strategies and methods; experience in grant writing, individual solicitation & special events fundraising; prefer knowledge of Central Texas fundraising landscape
  • Minimum educational requirement: Bachelor’s degree
  • 5 years’ experience in nonprofit fund development

 

Location
This position is based in Austin at 724 Eberhart Lane, Austin, TX 78745; some remote work is available. In-person meetings or events will be held on occasion in the Austin, Elgin, or Dripping Springs areas

Hours
Position can be full or part-time: ideally 20-30 hours/week

Communications Manager (part time)

The Chariot Communications Manager is responsible for communicating with the public, clients, volunteers, donors and others what role Chariot plays in our community and the value of our services. The Communication Manager ensures that Chariot maintains a high level of visibility through various communication methods so that we can reach those 60 and over who need our services and find volunteers for our program. The Communications Manager is a member of the staff leadership team.

The Communications Manager position will report to the Executive Director or respective role. 

Responsibilities:

  • Communication Oversight Responsibilities –
      1. Develop an annual communications plan
      2. Responsible for creating or collecting content for all marketing; create or oversee development and printing of marketing materials—brochures, annual report, van wraps, etc.
  • Social & Electronic Media Responsibilities –
    1. Plan for and oversee all social media postings: Facebook, LinkedIn, Instagram, etc.
    2. Manage regular email communications to clients and volunteers via Mailchimp or other platforms
    3. Maintain and update mailing lists; assist in data integration from various platforms such as Salesforce
    4. Maintain and manage website
  • Media Relations –
      1. Establish media contacts as needed.
      2. Oversee press releases and public service announcements
  • Outreach Responsibilities –
      1. Attend community meetings and gatherings as needed to maintain the visibility of Chariot in the community cultivate relationships with Faith and Civic groups
  • Other Responsibilities – 
    1. Work with the Staff Leadership team to provide direction for the organization
    2. Other duties as assigned

Skills & Qualifications:

    • Professional and effective communication skills
    • Proficiency with Office software, Google platform, Canva, Mailchimp and other marketing platforms/tools
    • Demonstrate ability to organize and execute prioritized goals and meet deadlines
  • Knowledge of marketing & communication strategies and methods
  • Sensitivity to dealing with diverse populations
  • Minimum educational requirement: Bachelor’s degree in Marketing, Communications or related degree
  • Experience in nonprofit communications; 2-5 years preferred
  • Spanish language skills is a plus 

Location: 

This position is based in Austin at 724 Eberhart Lane, Austin, TX 78745; some remote work is available. In-person meetings or events will be held on occasion in the Austin, Elgin, or Dripping Springs areas.

Hours: 20 hours per week

Program Operations Manager

The position of Program Operations Manager oversees the heart of our services to ensure our client services are being optimized while supporting and managing a team of Service Coordinators and Van Drivers. The majority of our rides are provided by our team of volunteer drivers who utilize their personal vehicles to transport clients to medical appointments, activities, and personal errands vital to living an active and healthy lifestyle. The Program Operations Manager ensures that client ride needs are met by overseeing and organizing our group rides and fleet of vehicles as well as ensuring our Service Coordinators have the support and training to manage client and volunteer onboarding and ride scheduling. 

This position reports to the Executive Director and is part of the leadership team.

Responsibilities

  • Identify, implement, and manage program and operational initiatives in support of the Chariot strategic plan
  • Supervisory responsibility for 8-10 part time staff: Holding staff accountable for meeting individual and program objectives, scheduling, training, implementing and enforcing systems, policies and procedures
  • Oversee daily operations and address client, volunteer, and staff escalations when they arise. Provide backup when needed
  • Create and/or maintain client, volunteer, and program policies, procedures, and reporting. 
  • Leverage reporting and metrics to report program outcomes, identify problem areas in the program, making adjustments when necessary, and identify areas to optimize services, increases in ridership, and general growth and expansion opportunities 
  • Oversee new client intake process to ensure timely screenings, intakes, activation and on-going engagement
  • Oversee new volunteer intake process to ensure prompt processing of applications, training, and on-going engagement
  • Become proficient and oversee key software solutions including ride scheduling applications and call center solutions ensuring data integrity, reporting, and optimization of features and functionality
  • Responsible for hiring and onboarding of program staff 
  • Oversee van program logistics and vehicle maintenance
  • Develops and maintains positive working relationships with organization staff, volunteers, clients, community partners and vendors  
  • Perform other duties as necessary

Knowledge and Skills

  • Professional and effective written, verbal and interpersonal communication skills
  • Must be positive, personable and able to relate well to diverse populations, particularly working with older adults.  
  • Proficiency with Internet, Microsoft Office products, Google Suite and databases.
  • Demonstrated ability to organize and execute prioritized goals
  • Ability to define problems, identify and implement solutions
  • Experience supervising staff
  • Ability to work independently in a virtual environment and collaboratively with minimal supervision 
  • Passion for the mission

Experience

  • Minimum of three years management experience preferred
  • Minimum of three years customer service experience preferred 
  • Experience supervising in a virtual environment helpful
  • Non-profit experience helpful

Location
This position is based in Austin at 724 Eberhart Lane, Austin, TX 78745; some remote work is available. In-person meetings or events will be held on occasion in the Austin, Elgin, or Dripping Springs areas.

Hours
Full-time, primarily Monday through Friday.  Occasionally, weekend and/or evening hours may be required.

 

Compensation
Salary range based on experience.  Targeted at $45,000 to $50,000 annually. 

Van Driver

This is a great opportunity for someone who wants lots of flexibility, enjoys driving and wants to be a part of a great mission. We need drivers to work 10-25 hours a week (you can pick how often you drive!). Chariot provides free rides to eligible senior adults who enroll in our program to help them live independently as long as they can and desire. Much of our program is based on volunteer drivers but we also use hired drivers to handle our van and bus drives and to be available on-demand for individual rides. The Van Driver transports clients, providing a safe environment and assisting clients as needed. This position reports to the Executive Director or Program Operations Manager.

Responsibilities

  • Transport and assist clients on weekly scheduled van trips (when COVID restrictions are lifted)
  • Transport individual clients and small groups to appointments
  • Communicate with Service Coordinator to schedule weekly trips
  • Fill van with gas and maintain fuel log (DASCTX covers all costs)
  • Communicate safety concerns to the Service Coordinators or Executive Director as appropriate

Qualifications

  • Ability to speak and converse in Spanish is highly desired
  • Valid driver’s license, good driving record and current automobile insurance
  • Prior experience driving van and/or bus
  • Prior experience working with senior adults helpful
  • Must pass a criminal and driving background check

Location

Various locations (dependent on where Chariot van is parked); but we serve primarily South Austin, Dripping Springs, Lakeway and Elgin.

Hours

Schedule will vary depending on client requests. Hours will typically be week days between 8 a.m- 5 p.m. Occasionally, some weekend or evening hours may be requested.